North Yorkshire - Electric Bikes and E-Bikes

Online Enquiry

Please call us on either 01423 603423 or 07946 702266 ( or text us and we will call you back ) or complete the form below and we will respond as quickly as possible. Alternatively, you can e-mail us directly at:- PLEASE NOTE: WE PRIDE OURSELVES ON OUR LEVEL OF CUSTOMER SERVICE - IN ORDER TO MAKE SURE THAT WE ARE AVAILABLE TO DISCUSS YOUR REQUIREMENTS AND TAKE YOU ON TEST RIDES, WE OPERATE AN APPOINTMENT SYSTEM. PLEASE CONTACT US IN ADVANCE BEFORE ARRIVING AT OUR PREMISES, THANK YOU. We look forward to hearing from you.

Privacy Policy

This policy covers how we, North Yorkshire Electric Bikes Ltd (now referred to as NY-EBikes), use personal information collected through our websites ( and The policy also gives you information about how you can view the information collected about yourself.

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on the NY-EBikes website. Such services include online enquiry forms and purchasing agreements.

By entering your details in the fields requested, you enable NY-EBikes to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information NY-EBikes will act in accordance with current legislation and aim to meet current Internet best practice.

Use and storage of your personal information

When you supply any personal information to NY-EBikes (e.g. enquiries) we have legal obligations towards you in the way we use such data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else. In general, any information you provide to NY-EBikes will only be used by NY-EBikes and its service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to  and its subsidiary websites or engage in any disruptive behaviour on and its subsidiary websites, NY-EBikes can use whatever information is available to stop such behaviour. This may involve informing  law enforcement agencies about the content and your behaviour.

We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

We may use your e-mail address and / or telephone number to contact you for promotional purposes, such as notifying you of improvements to the service, details of new products as well as new services on and its subsidiary websites. If you receive any such phone call / post / e-mail message from NY-EBikes and do not wish to be contacted again, you must send an e-mail to stating your full name and e-mail address with UNSUBSCRIBE in the subject line.

Access to your personal information

You have the right to request a copy of the personal information that NY-EBikes holds about you and to have any inaccuracies corrected. If you have any queries, please contact us.

Contact Details

North Yorkshire Electric Bikes Ltd,
(Nr. Harrogate),


01423 603 423

Office Hours

7 DAYS 9:30 to 17:30 - PLEASE CALL FIRST

Registered Address

19 Bond End, Knaresborough, North Yorkshire, England, HG5 9AW.